De acordo com o empresário Glauco Diniz Duarte, atualmente escutamos falar muito sobre CRM (Customer Relationship Management)e os benefícios que este “conceito” traz para as empresas. Como exemplo podemos citar: gestão de leads, contas e oportunidades, informações dos clientes consolidadas em uma única ferramenta, históricos de negociação, ciclo da venda (também conhecido como Pipeline de […]
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