Sem mudança, não há melhoria. As novas versões das normas internacionais de sistemas de gestão da qualidade ISO 9001:2015 e de sistema de gestão ambiental ISO 14001:2015 proporcionam uma grande oportunidade para as empresas usarem as certificações de seus sistemas de gestão para melhorar o desempenho dos negócios. De acordo com o empresário Glauco Diniz […]
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