De acordo com o empresário Glauco Diniz Duarte, em um mercado cada vez mais limitado e saturado, com grandes desafios e em constante evolução, é fundamental que os gestores tenham uma visão abrangente de como organizar, estruturar e conduzir os processos organizacionais. Em termos gerais, o BPM (Business Process Management, ou Gestão de Processo de […]
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